Galanz Microwave Error Codes: Every Code Explained and Fixed

Welcome to TheKitchenApplianceDad.com, where we tackle all your kitchen appliance conundrums with ease and expertise. Today, we’re delving into the world of Galanz microwaves – a popular choice for many households due to their reliability and innovative features. However, like all appliances, they can experience hiccups, often signaled by error codes that flash on their digital display. These codes are designed to help you diagnose and fix issues without always having to call in a professional. In this post, we’ll walk you through every Galanz microwave error code, explain what they mean, and guide you on how to fix them.

E-1: High Voltage System Error

The E-1 error code indicates a malfunction in the high voltage system, which includes components such as the magnetron, diode, or capacitor.

Fix:

1. Check the Magnetron: Ensure that it’s not burnt out or damaged.
2. Inspect the Diode and Capacitor: Look for any visible signs of wear or damage.
3. Professional Assistance: Due to the high voltage nature, it’s safest to seek professional help if you’re not comfortable with electronics.

E-2: Thermoprotector Error

This code suggests that your microwave’s thermoprotector, a safety device that prevents overheating, has been triggered.

Fix:

1. Cool Down: Give your microwave time to cool down if it’s been used extensively.
2. Reset: Unplug your microwave for a few minutes, then plug it back in to reset the system.
3. Thermoprotector Replacement: If the problem persists, the thermoprotector may need replacement.

E-3: Temperature Sensor Error

The E-3 error is related to the temperature sensor. This sensor monitors the microwave’s internal temperature.

Fix:

1. Sensor Check: Inspect the sensor for any loose connections or damage.
2. Reset the Microwave: Unplug and replug the microwave to see if the error clears.
3. Replace the Sensor: If the issue continues, the sensor may need to be replaced.

E-4: Door Switch Error

The E-4 error indicates a problem with one of the door switches. These switches signal to the microwave that the door is closed and it’s safe to operate.

Fix:

1. Door Latch Inspection: Ensure that the door latches are not obstructed and close properly.
2. Switch Test: Use a multimeter to test the continuity of the door switches.
3. Switch Replacement: Faulty switches will need to be replaced.

E-5: Communication Error

An E-5 error code points to a communication issue between the microwave’s main control board and the display board.

Fix:

1. Connection Check: Ensure that all wire harnesses between the boards are secure.
2. Board Inspection: Look for any signs of damage to the boards.
3. Board Replacement: If the error persists, you may need to replace the faulty board.

E-6: Humidity Sensor Error

The humidity sensor detects the moisture level in the microwave, and an E-6 error means there’s a problem with this component.

Fix:

1. Clean the Sensor: Remove any buildup that might be interfering with the sensor’s function.
2. Check the Wiring: Ensure the sensor is properly connected.
3. Sensor Replacement: If the issue isn’t resolved, consider replacing the humidity sensor.

E-7: Microwave Generator Error

The E-7 error code is a general alert that there is a problem with the microwave’s generator system, which may involve several components.

Fix:

1. Inspect Components: Check the magnetron, diode, and capacitor for signs of damage.
2. Test for Continuity: Use a multimeter to test each component.
3. Professional Help: Due to the complexity and safety concerns, seek professional repair services.

E-8: Control Board Error

An E-8 error suggests a malfunction within the control board, the brain of your microwave.

Fix:

1. Board Reset: Try resetting the control board by unplugging the microwave for a few minutes.
2. Visual Inspection: Look for any signs of damage or burnt components.
3. Board Replacement: If resetting doesn’t work, the control board may need to be replaced.

E-9: Motor Error

This error code indicates a problem with the microwave’s turntable motor, which rotates the glass tray.

Fix:

1. Motor Connection: Ensure the motor is properly connected and receiving power.
2. Turntable Check: Clear any obstructions that might be hindering the turntable’s movement.
3. Motor Replacement: If the motor is defective, it will need to be replaced### E-10: Power Error

The E-10 error code often points to an issue related to the power supply of the microwave. This could be due to fluctuations or inconsistent power from the outlet.

Fix:

1. Power Source: Check other appliances on the same circuit to ensure they are functioning correctly.
2. Circuit Breaker: Reset the circuit breaker to see if this resolves the issue.
3. Voltage Test: Use a multimeter to test the outlet’s voltage and ensure it matches the microwave’s requirements.

E-11: Key Panel Error

When you encounter an E-11 error code, it’s likely there’s a fault with the microwave’s key panel, such as a stuck button or a connection issue.

Fix:

1. Button Inspection: Make sure no buttons are stuck or jammed.
2. Connector Check: Ensure the ribbon connector from the key panel to the control board is secure.
3. Panel Replacement: If the key panel is faulty, it may need to be replaced.

General Troubleshooting Tips

Before you dive into fixing specific error codes, here are some general troubleshooting tips that apply to most problems:

• Unplug and Reset: Sometimes, simply unplugging your microwave for a couple of minutes can reset the system and clear transient errors.
• Visual Inspection: Check for any loose wires, damaged components, or obstructions that might be causing the issue.
• Safety First: Always prioritize safety. If you’re not comfortable working with electrical components, especially high voltage ones, seek professional help.
• Consult the Manual: Refer to your Galanz microwave’s user manual for specific troubleshooting guidance and safety warnings.

When to Call a Professional

While some issues can be resolved with a simple reset or part replacement, there are times when it’s best to call a professional:

• High Voltage Components: Working with the microwave’s high voltage system can be dangerous. If you suspect a problem with the magnetron, capacitor, or diode, professional service is recommended.
• Control Board Issues: If you’re dealing with a control board malfunction and you’re not experienced with electronics, a technician’s expertise will be invaluable.
• Persistent Errors: If an error code reappears after you’ve attempted to fix it, or if multiple error codes are displayed, it’s time to consult a professional.

Preventive Maintenance

To minimize the risk of error codes and extend the life of your Galanz microwave, follow these preventive maintenance tips:

• Keep It Clean: Regularly clean the interior and exterior of your microwave to prevent buildup that could interfere with sensors and moving parts.
• Avoid Overloading: Don’t exceed the recommended weight limits for your microwave, as this can strain the motor and other components.
• Surge Protection: Consider using a surge protector to safeguard your microwave against power spikes.

Key Takeaways

• Error Codes Identification: Understand what each error code on your Galanz microwave represents to effectively troubleshoot.
• Safety Precautions: Always prioritize safety when dealing with appliance repairs, especially when it comes to high voltage components.
• Professional Assistance: Don’t hesitate to seek professional help when needed. It’s better to be safe than to risk further damage to your microwave or personal injury.
• Maintenance Matters: Regular maintenance can help prevent error codes from occurring and keep your microwave running smoothly.

Remember, TheKitchenApplianceDad.com is here to assist you with all your kitchen appliance needs, ensuring that you can cook up a storm without any interruptions! If you encounter any issues with your Galanz microwave or any other appliance, don’t hesitate to reach out for advice. We’re always ready to lend a helping hand.